Job Description
Position: Receptionist
Doral, FL
Posted 1 day ago
About the role
Receptionist at Nextran Truck Centers in Miami serves as the first point of contact, managing calls, greets, and administrative support. Position offers career development within a network of 30 dealerships with 28+ years of industry experience.
The Receptionist will serve as the first point of contact for visitors and callers, managing inquiries, directing calls, and ensuring a positive experience for all guests while also providing administrative support to various departments.
Essential Duties:
• Responsible for providing an outstanding customer service experience.
• Greets customers, answers, screens and directs phone calls.
• Assists with general administrative and clerical tasks such as preparing documents, receiving and sorting mail and filing.
• Monitoring the use of equipment and supplies within the office.
• Maintains and orders office supplies, as well coordinates the maintenance and repair of office equipment.
• Other duties may be assigned
Skills & Qualifications:
• High School Diploma and/or GED required.
• Associate’s Degree preferred
• Has 3 years of receptionist experience, preferably in a truck dealership environment
• Verbal and written communication skills necessary for communicating with customers, management, employees and vendors
• Basic computer skills
Nextran Core Hiring Competencies:
Customer Focus – Building strong customer relationships and delivering customer-centric solutions
Instills Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity
Communicates Effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Action oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
Decision quality – Making good and timely decisions that keep the organization moving forward