House Keeping Manager

Job Description

Housekeeping Manager
Salary: $47,513.00 – $56,065.00
Full TimeWest Palm Beach
Manager
When a guest walks into a pristine lobby or enters their room for the first time with everything exactly placed just right it is the beginning of every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. As a Housekeeping Manager, your contribution ensures each guest an enjoyable and comfortable stay which in turn creates a customer for life

Our Housekeeping Manager makes a difference by:

A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details
As Housekeeping Manager, you will: To be successful in th

Maintain a friendly, cheerful, and courteous demeanor at all times
Oversee day to day activities of housekeeping and laundry team
Ensure clean guest rooms and public areas
Obtain list of rooms to be cleaned and prospective check-outs to prepare work assignments
Inspect guest rooms, public areas, pool etc. after being cleaned by Housekeeping to ensure quality standards
Effectively coordinate the efforts of Housekeeping with the Front Office, Laundry, and Maintenance departments
Document and resolve issues with discrepant rooms with Front Desk
Prepare, distribute, and communicate changes in assignment sheets/work boards
Hire, train, schedule, evaluate, motivate, and coach employees
Observe service behaviors of employees and provide feedback to individuals; continuously strive to improve service performance
Listen and respond appropriately to concerns of other employees
Handle guest problems and complaints seeking assistance as necessary
Sets positive example for guest relations
Manage linen inventory and guest supplies and order as needed
Work effectively with Maintenance Department on guest room maintenance needs
Ensure all employees have proper supplies, equipment, and uniforms
Assist in all lost and found procedures
Follow company safety and security procedures, report maintenance issues, safety hazards and accidents
Comply will all company and brand standard
To be a successful Housekeeping Manager, you need:

A professional demeanor, clear communication skills and the ability to support interdepartmental teams to reach the common goal.
Support all coworkers and treat them with dignity and respect.
Minimum Requirements:

The Housekeeping Manager role requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 55 pounds without assistance and in excess of 55 pounds with assistance. You must also be able to stand and walk for an entire shift and perform repetitive motions. Read and visually verify information in a variety of formats (i.e. small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Clean uniform and professional appearance. Perform other reasonable job duties as requested by Managers.