Referral Coordinator / Medical Assistant (MA)

Job Description

Referral Coordinator / Medical Assistant (MA) – Boca Raton Internal Medicine Office Full-time
About the Role: We are seeking a highly organized and clinical-minded Referral Coordinator / Medical Assistant to join our team. This is a unique hybrid role designed for a professional who enjoys the clinical variety of patient care but excels in the detailed, strategic world of referral management and insurance authorizations.
You will serve as a critical link between our providers, external specialists, and our patients, ensuring that the transition of care is seamless, timely, and accurately documented.

Key Responsibilities
•Referral Management: Initiate, track, and close the loop on all outgoing referrals to specialists and diagnostic facilities.
•Authorizations: Secure prior authorizations and verify insurance benefits to ensure coverage for specialty services.
•Patient Liaison: Act as the primary contact for patients regarding their referral status, providing clear instructions and empathetic support.
•Clinical Support: Taking vitals, venipunctures, prepping exam rooms

Requirements & Qualifications
•Certification: Valid Medical Assistant certification (CMA, RMA, CCMA) required.
•Experience: Minimum 1–2 years of experience in a medical office setting.
•Authorization Expertise: Strong understanding of insurance types (PPO, HMO, Medicare) and the prior authorization process.

For more information contact our office at 5614835500