Referral Coordinator / Medical Assistant (MA)

Job Description

Referral Coordinator / Medical Assistant (MA) – Boca Raton Internal Medicine Office
Full-time
About the Role
We are seeking a highly organized and clinical-minded Referral Coordinator / Medical Assistant to join our team. This is a unique hybrid role designed for a professional who enjoys the clinical variety of patient care but excels in the detailed, strategic world of referral management and insurance authorizations.
THIS POSITION IS MAINLY AS A REFERRAL COORDINATOR, while also being a back up MA in case one of the other 2 MAs are out or extra help is needed with the patient load so Must have referral coordinator experience
Key Responsibilities
* Referral Management: Initiate, track, and close the loop on all outgoing referrals to specialists and diagnostic facilities.

* Authorizations: Secure prior authorizations and verify insurance benefits to ensure coverage for specialty services.

* Patient Liaison: Act as the primary contact for patients regarding their referral status, providing clear instructions and empathetic support.

* Documentation: Maintain meticulous records within the EHR, ensuring all consult reports are received and scanned into the patient’s chart.

Requirements & Qualifications
* Certification: Valid Medical Assistant certification (CMA, RMA, CCMA) required.

* Experience: Minimum 1–2 years of experience in a medical office setting doing referrals 

* Authorization Expertise: Strong understanding of insurance types (PPO, HMO, Medicare) and the prior authorization process.

For more information contact our office at 5614835500 and email the manager your resume at grace@drstein.com

Do not pm me, contact info is above ⬆️