Director of Strategic Partnerships

Job Description

Director of Strategic Partnerships
Salary: $115,000 – $135,000
Full TimeRemote
Director
Role Overview:

Teachstone is seeking a visionary, relationship-driven Director of Strategic Partnerships to steward the long-term success and growth of our most important client relationships. This role is central to our mission: ensuring our largest and most complex partners not only receive exceptional service, but also realize the full strategic value of partnering with Teachstone to advance educator-child interactions at scale.

This is not a traditional account management role. The Director of Strategic Partnerships serves as the internal orchestrator for a portfolio of key client partnerships, working cross-functionally (without direct authority) to align a variety of teams within Teachstone toward shared client outcomes.

Role Responsibilities:

Client Strategy & Growth
Own the strategic vision and multi-year roadmap for at least five strategic partnerships (state agencies, large districts, federal partners, private child care providers).
Establish and expand upon Teachstone’s relationship as a trusted partner with a wide range of individuals within client’s organization
Leverage renewals as an opportunity to create agreements that position Teachstone to have a demonstrable positive impact on partner organizations
Prepare and lead executive briefings, strategic business reviews, and impact storytelling that fuels expansion.

Cross-Functional Leadership
Lead internal partnership planning processes that align all departments around shared goals for each strategic partner.
Serve as the single point of strategic accountability across internal teams for assigned accounts.
Facilitate continuous improvement cycles for each project team anchored in data on the team’s progress toward demonstrable outcomes
Drive resolution of escalated issues with a focus on long-term relationship impact.

Insight Generation & Advocacy
Capture and synthesize client feedback, CLASS data, and implementation learnings to generate actionable insights that other functional and project teams can make use of.
Advocate internally for client needs, elevating system-level risks or opportunities to leadership.
Support product and service refinement by channeling voice-of-customer insights back into Teachstone’s roadmap.

Internal Enablement & Scaling
Contribute to the development of key account playbooks, renewal strategies, and insight-sharing templates.
Mentor colleagues on best practices in strategic partnership engagement.
Help define the operational rhythms and infrastructure needed to scale strategic partnership management at Teachstone.

Role Qualifications:

7+ years in strategic partnerships, customer success, or similar role
Proven ability to lead without authority across cross-functional teams to drive results.
Track record of managing high-value, high-stakes partnerships with complex scopes or political stakeholders.
Exceptional communicator: skilled in executive-level messaging, internal influence, and conflict navigation.
Analytical and insight-driven: comfortable turning data and qualitative feedback into strategy.

Preferred Experience:

Deep knowledge of early childhood education, K–12 systems, government contracting, or impact measurement.
Familiarity with the CLASS framework or adjacent educational quality tools.
Success within a growth-stage organization

Key Competencies
Strategic Thinking & Systems Orientation
Relationship Stewardship
Cross-Functional Influence
Insight Generation
Change Navigation
Executive Presence